Effective Date: 17 August 2026
At ADITI BOUTIQUE, we carefully inspect and pack every order before dispatch. Please read this Refund Policy along with our Return & Exchange Policy before placing your order.
Refunds will be provided only for eligible cases approved by Aditi Boutique, including:
Products that are clearly marked “Non-Returnable / Non-Exchangeable” on the product page will generally not be eligible for a refund, except where required under applicable law.
Customers may request cancellation before the order is dispatched.
Cancellation requests should be made as soon as possible after placing the order.
Once an order has been dispatched, cancellation may not be possible.
If an eligible cancellation is approved, the applicable refund will be processed to the original payment method or through another suitable method communicated by Aditi Boutique.
If you receive a damaged or defective product, please contact us within 48 hours of delivery.
To process the claim, we may require:
After verification, we may offer an appropriate resolution such as replacement, exchange or refund, depending on the circumstances and availability.
If you receive a product different from what you ordered or an item is missing, please notify us within 48 hours of delivery.
The issue will be verified against the order and packing records before a resolution is provided.
For damaged, missing or incorrect-product claims, a continuous unboxing video may be required.
The video should clearly show the unopened package, shipping label, package condition and the complete opening process.
Failure to provide the requested evidence may make it difficult for us to verify and process the claim.
Once a refund has been approved, Aditi Boutique will initiate the refund within 5–7 business days.
The actual time for the amount to appear in your account may depend on your bank, card issuer, UPI provider or payment gateway.
Original shipping charges may not be refundable for customer-initiated cancellations or returns, except where required by applicable law or where the issue is due to an error attributable to Aditi Boutique.
Pre-booking and made-to-order products may have separate cancellation and refund conditions mentioned on the product page.
Please check the product-specific terms before placing a pre-booking order.
Refund calculations for discounted or promotional orders may be based on the actual amount paid for the product.
Where an offer required a minimum purchase or included a free product, cancellation or return of part of the order may affect the applicable refund.
Where possible, approved refunds will be processed through the original payment method used for the purchase.
If this is not possible, Aditi Boutique may contact the customer to arrange an alternative refund method.
Refunds may not be available for issues including:
This section is subject to applicable consumer rights and laws.
If an order is returned to us because of an incorrect address, refusal of delivery or repeated failed delivery attempts, any refund will be handled according to the applicable order and shipping terms.
Additional shipping or return-to-origin charges may be deducted where legally permitted and applicable.
Aditi Boutique reserves the right to investigate suspicious or fraudulent transactions and may cancel such orders where appropriate.
Please contact our support team with the following details:
Our team will review the request and communicate the next steps.
Address: Adyar Ananda Bhavan, Attur to Chennai Highway, Attur – 636141, Tamil Nadu, India.
Phone: 8098480840 / 9566361990
Website: www.aditiboutique.com
Email: contact@aditiboutique.com
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